[Remote] Key Account Manager - Healthcare data & documents exchange

Note: The job is a remote job and is open to candidates in USA. Established Search is a leading provider of secure, AI-enabled healthcare document exchange and workflow automation. They are seeking an experienced Key Account Manager to manage and grow a portfolio of enterprise-level customers, focusing on nurturing relationships and driving adoption of their document exchange and automation solutions.

Responsibilities

• Manage and grow a book of major enterprise accounts, including providers, IDNs, pharma leaders, and healthcare technology partners
• Deepen relationships to drive expansion into new departments, workflows, and data process automation use cases
• Promote adoption of the company’s secure document exchange platform and AI-powered document processing suite
• Identify upsell and cross-sell opportunities, driving increased footprint across large, complex healthcare organizations
• Serve as a trusted advisor, understanding customer workflows and helping them maximize value from secure exchange and intelligent automation tools
• Conduct business reviews, develop account strategies, and ensure customer satisfaction and retention
• Represent the company at industry events and tradeshows (e.g., RSNA), with light travel to customer sites

Skills

• 10+ years of enterprise sales experience in healthcare IT, workflow automation, document exchange, EHR-integrated solutions, or consulting services
• Experience selling complex, technical solutions to large healthcare organizations
• Proven ability to expand existing enterprise customers and consistently hit or exceed quota
• Strong relationship-building skills and comfort navigating large, matrixed organizations
• Someone who thrives in a mid-sized, fast-moving environment with significant ownership
• Background selling solutions such as secure document exchange / health data interoperability
• Background selling intelligent document processing (IDP), automation platforms, or AI workflow tools
• Background selling automation / RPA platforms (e.g., UiPath)
• Background selling connectivity into EHRs (HL7/FHIR), RIS/PACS, or document management environments

Company Overview

• Established Search is a global executive search firm focused on providing talent solutions across a broad range of job functions. It was founded in 2023, and is headquartered in Leeds, GB, with a workforce of 11-50 employees. Its website is https://established-search.com/.