Remote Dispatcher / Customer Support (Russian & English required)

Company: Fox Global Holdings, LLC

Location: Remote (International)

Employment Type: Independent Contractor

Workload: Part-time

Expected availability: up to 20–30 hours per week, depending on workload

Schedule may vary based on call volume and demand

Compensation

Base pay: $500 USD per month

Additional performance-based bonuses based on workload and KPIs (call volume, response time, task completion)

Paid monthly

Long-term contractor position

About the Role

Fox Global Holdings is a California-based licensed electrical contractor serving residential and commercial clients in the Bay Area.

We are looking for a remote dispatcher / customer support coordinator to manage client communication, scheduling, and CRM updates.

This role requires fluent Russian and English and involves working with clients and technicians remotely.

Responsibilities

Handle incoming calls and messages from clients

Communicate with clients in Russian and English

Qualify service requests and collect required information

Schedule technicians and manage appointments

Update leads, notes, and job statuses in the CRM

Coordinate communication between clients and technicians

Provide basic information about services, timelines, and processes

Requirements

Fluent Russian and English (spoken and written)

Experience in customer support, dispatching, or coordination

Confident computer skills and ability to work with CRM systems

Strong communication and multitasking skills

Reliable internet connection and quiet workspace

Nice to Have

Experience in home services (electrical, HVAC, plumbing)

Experience with CRM systems such as Housecall Pro, GoHighLevel, or similar

Additional Information

This is a remote international independent contractor role

Open to candidates worldwide

No U.S. employment authorization is required

Taxes are the responsibility of the contractor

Job Type: Part-time

Pay: From $500.00 per month

Expected hours: 20 – 30 per week

Work Location: Remote