[Remote] Vista by Viewpoint Application Administrator

Note: The job is a remote job and is open to candidates in USA. Ledgent Technology is seeking an experienced Vista/Viewpoint Application Administrator to join their team. The role involves monitoring and supporting daily Vista ERP operations, providing application support, and training employees on the Vista software and its modules.

Responsibilities

• Provide support to employees using Vista construction software by Viewpoint
• Diagnose and provide creative, timely, and effective solutions to processing errors
• Perform database administration, development, and reporting in Vista
• Perform regular maintenance and local configuration of Vista
• Guide and create specific Vista reports, processes/workflows, and system modifications to support company objectives
• Research, design, and recommend Vista related solutions to senior management based on business or project specific needs; plan the implementation and rollout of the proposed solutions
• Assist internal users with questions and problems related to the software
• Create and deliver routine and requested reports using Crystal Reports
• Responsible for ensuring Vista user and training documentation is created and kept up to date, including procedural manuals, training videos, best practice documents, etc
• Provide expertise to software developers
• Provide on-call support and ticket queue resolutions
• Perform other work as assigned to ensure the success of the team
• Monitor application use to ensure optimal performance
• Test the release of product updates to minimize user impact and ensure compatibility
• Ability to provide hands-on training and end-user support
• Ability to work independently under minimal supervision
• Exceptional critical thinking and problem-solving ability

Skills

• Administrative and development experience with Vista by Viewpoint is required
• Experience with MS SQL reporting tools
• Experience with Crystal Reports
• Experience with Vista support is required with a focus in accounting is preferred
• Experience with Microsoft Office application usage is required (Word, Excel, Outlook)
• Bachelor's degree in Information Technology or equivalent
• Minimum of 3 years of experience supporting Vista
• Intermediate MS-SQL skills
• Intermediate knowledge and experience of BI tools including Crystal Reports
• Experience handling customer technical support calls
• Excellent verbal, written, and interpersonal communication skills
• Excellent analytical skills with the ability to actively listen to and understand concerns
• Proficient in Microsoft Office
• Attention to detail and strong analytical skills
• Ability to multi-task, prioritize issues, and monitor and report on progress
• Ability to work in a team environment
• A self-starter with the ability to fulfill a variety of functions without direct supervision in a dynamic and demanding environment
• Experience with Vista support is required with a focus in accounting is preferred
• Experience with vendor interaction and management is preferred

Benefits

• Minimum Essential Coverage (MEC) Plan
• Basic and enhanced hospital indemnity plans
• Dental and vision coverage
• Accident and critical illness plans
• Term life insurance
• Short-term disability plan
• Direct deposit/pay card options
• Credit union membership
• Employee discount clubs
• Referral bonuses
• Training and coaching
• Specialized recognition programs

Company Overview

• Ledgent Technology, a business line of Roth Staffing Companies, utilizes proven processes and their robust professional network to place qualified technology professionals in contract, contract-to-hire, direct-hire roles and project teams throughout the US. It was founded in 1994, and is headquartered in Orange, CA, US, with a workforce of 501-1000 employees. Its website is https://www.ledgenttech.com.